Is Your Website Losing You Customers?
Get a free website health check in 30 seconds. See what visitors see — and what's driving them away.
Scanning Your Website
Top Issues Costing You Customers
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Your Full Website Report
Last updated: March 2026
What We Check (and Why It Matters)
Our free website grader runs an 11-point health check on your site — the same checks that determine whether visitors become customers or leave for a competitor. Each check is weighted by its impact on lead capture and revenue.
By The Numbers
- 22-35% of calls to small businesses go unanswered during business hours (Invoca Call Intelligence Report, 2024)
- 88% of consumers who search for a local business on mobile visit or call within 24 hours (Google, Think With Google)
- 85% of missed inquiries are captured when an AI chatbot is deployed (DarkCode AI analysis, industry benchmarks)
Live Chat / Chatbot (20 points) is the highest-weighted check because 62% of customers expect an immediate response. Without a chat widget, after-hours visitors — who make up 40% of all web traffic — have no way to reach you. That's leads walking out the door every night.
Page Speed (15 points) and Mobile Responsiveness (15 points) together account for 30 points because Google confirms these directly affect both rankings and conversions. A 1-second delay in load time reduces conversions by 7%. Over 60% of searches happen on mobile — if your site breaks on phones, you're invisible to most customers.
Online Booking (8 points) and Contact Form (10 points) are conversion essentials. Businesses with online booking capture 3x more appointments than those requiring a phone call. A visible phone number and contact form ensure no visitor leaves without a way to reach you.
Reviews, Social Links, and Google Maps build the trust signals that turn browsers into buyers. 93% of consumers read online reviews before choosing a local business. If your site doesn't display social proof, customers assume the worst.
How Your Score Is Calculated
Your website receives a score out of 100 points across all 11 checks. Each check is weighted by its revenue impact — chatbot and speed matter more than social links because they directly affect whether visitors convert into paying customers.
- Grade A (85-100): Your site is well-optimized for conversions. Minor tweaks only.
- Grade B (70-84): Solid foundation but missing key conversion elements.
- Grade C (50-69): Significant gaps — you're likely losing 20-40% of potential customers.
- Grade D/F (below 50): Critical issues. Your website is actively driving customers to competitors.
What to Do With Your Results
Focus on your highest-impact failures first. If you're missing a chatbot (20 points) and social links (5 points), fix the chatbot first — it captures leads 24/7 and has 4x the revenue impact.
Need help fixing your score? DarkCode AI builds custom AI chatbots and automations for small businesses. Fixed price, delivered in days, not months. Calculate how much revenue you're losing →
Frequently Asked Questions
Is this website grader really free?
Yes, completely free. No credit card, no hidden fees. You get your score and top 3 issues instantly. Enter your email to unlock the full 11-point report with specific fix recommendations.
What's a good website score?
70+ (Grade B or above) means your site has strong fundamentals. Most small business websites score between 30-60 — which means they're losing significant revenue to missing features. The average site we've analyzed scores 47/100.
How do I improve my score?
Your full report shows exactly what to fix and how. The biggest quick win for most businesses is adding a live chat widget or AI chatbot — it's worth 20 points and captures leads 24/7. If you want help, DarkCode AI can build and install a custom chatbot in 5 days.
Is my data safe?
We only scan publicly visible elements of your website — the same things any visitor sees. We don't access your backend, databases, or private data. Your email is used solely to send your report and is never shared with third parties.
Built by DarkCode AI — a solo AI developer running 12 autonomous agents to build custom chatbots and automations for small businesses. Fixed price, delivered in days. Based in the US. Questions? jordan@darkcodeai.com